A question we received today:
Jane came to me (Alyssa) with an issue that multiple agents have brought up to me. If they receive a lead that's already working with another agent (outside of our company) or someone who has no desire to work with us/doesn't want saved searches, what should they do with the lead? Why would they do the work, sending someone houses, who clearly isn't going to work with us? I know I've emailed you about this before and haven't gotten a response so I keep telling them I'm not sure and to ask you.
If someone tells our agent that they are working with someone outside of AOR, they should ignore it. Still set them up on the saved searches- auto emails.
Many times the public may not be being truthful, they just do not want to be bothered, they can get mad at their agent and fire them, etc. If they really don't want the listing info, then they will unsubscribe to them. But if they should ever come back to agentowned.com, the are still tied to the original agent.